Taiwan Depository & Clearing Corporation

TDCC ePassbook has put many new functions online this month, and the two major ones include extending service time for passbook updates as well as balance inquiry and automatic reissue of open code. More user-friendly services are also provided, such as personalized passbook sequence, and easier password setting. Besides, the first six hundred transaction details can be shown directly in App if they are not updated.

One of the major changes is that all-day balance inquiry services are provided, and transaction detail update services are extended from 7:00 to 24:00. Hard copy balance inquiry and detail update services operate between 7:00 and 19:00. TDCC ePassbook provides update services free from the limitation of operating hours and offers ePassbook users longer service hours; now office workers with mobile passbook can update their passbooks after work.

Another major feature is the automatic reissue of open code. The reissue of materialized passbook needs to be conducted at a broker’s premise; now TDCC ePassbook ’s user can easily recover the passbook through the reissue of open code and TDCC’s authentication of the investor’s identity.

The user number of TDCC ePassbook has reached up to 140,000; TDCC has been collecting suggestions and opinions for service improvements so as to give investors access to complete and abundant information as well as more convenient functions.