TDCC Hosts Investor Services Seminar - Focusing on Innovation and Digital Services
2023/07/03
During the 23rd ACG Cross Training Seminar held in Indonesia, TDCC hosted the seminar on "Investor Services in the Digital Age: Latest Development and Innovation" as the convener of the Investor Services Task Force of ACG. Over 100 representatives from more than 20 ACG member institutions participated in the event and exchanged experiences, resulting in fruitful outcomes.
The global pandemic has brought profound impacts on investor services, and rapid changes have become the new norm in the global financial industry. Institutions are committed to digital transformation and business innovation to provide investors with diversified, secure, and efficient services. In this seminar, TDCC invited 8 representatives from ACG member institutions, such as KSD, NSDL, TSD, CDCPL, CSDI, KSEI, along with TDCC to discuss how post-pandemic ACG institutions can integrate digital technology with innovative thinking to plan the future development and optimization of investor services.
In addition to hosting the seminar, TDCC also delivered presentations on its integrated asset service through the TDCC e-Passbook App, ESG services, and supervisory technology (Suptech) utilizing AI technology. The presentations shared practical experiences and received enthusiastic responses from representatives of various institutions. Moreover, ACG member institutions discussed and interacted on topics such as investor portals, financial ability e-certificate, and crowdfunding services, sharing their recent innovations in investor services. These discussions deepened bilateral exchanges and practical cooperation.
As a member of the ACG Executive Committee, TDCC actively participates in various activities and promotes ACG as a platform for the common prosperity of all member institutions. It will continue to facilitate capital market exchanges in the Asia-Pacific region, strengthen member interaction and cooperation, enhance the international visibility of the Taiwanese market, and showcase Taiwan's financial ecosystem of digital innovation, resilience, and cyber security.