Taiwan Depository & Clearing Corporation

With joint guidance from the Financial Supervisory Commission (FSC) and the Ministry of Digital Affairs (MODA), the Taiwan Depository & Clearing Corporation (TDCC) officially launched its brand-new “eCounter platform” for shareholder services on May 19, 2025. The platform enables shareholders of public companies to apply online to open shareholder accounts and update their basic personal information. To celebrate the launch, the ceremony was held at the Courtyard by Marriott Taipei Downtown, attended by FSC Chairperson Jin-Lung Peng and MODA Minister Yen-Nun Huang, symbolizing a step forward into a new era of digital shareholder services.

On May 19, TDCC held a launch event for the "eCounter Platform" for stock affairs. The opening ceremony was jointly hosted by FSC Chairperson Jin-Lung Peng (center), MODA Minister Yen-Nun Huang (fifth from the left), TDCC Chairman Bing-Huei Lin (fifth from the right), and other honored guests.

Bing-Huei Lin, Chairman of TDCC, stated that the eCounter platform represents a successful collaborative effort among government, industry, and academia. It incorporates insights from nearly 100 experts across various sectors, including the Securities and Futures Bureau of the FSC, the Administration for Digital Industries under MODA, the Taiwan Securities Association, the Taiwan Stock Affairs Association, multiple transfer agencies, and the TAIWAN-CA INC. By leveraging advanced electronic certificates and digital signature technologies, the platform ensures the protection of shareholder rights, personal data privacy, and information security. It is being rolled out in phases and is available to the public free of charge. The desktop web version launched in May, with a mobile version scheduled for release by the end of the year, significantly enhancing operational efficiency across the market and setting a new benchmark for digital shareholder services that deliver truly “zero-distance” service.

For example, shareholders who wished to update basic personal information such as contact numbers or bank account details previously had to visit or submit written documents to the transfer agent of each individual company they invested in, making the process repetitive, time-consuming, and inefficient. Now with the eCounter platform, shareholders can complete these updates online at home, using a computer or mobile device. This not only saves time and effort but also reduces paper usage and carbon emissions from unnecessary travel, significantly improving convenience and efficiency.

Since the launch of the platform’s promotion , nearly 1,800 TWSE,TPEx Listed Companies and Emerging Stock Companies have signed up to use the eCounter platform. Among them, companies that handle shareholder services in-house have reached a 100% adoption rate, while nearly 80% of companies that outsource to transfer agents have also joined—showing strong and growing market response. TDCC highlighted that the eCounter platform is the first large-scale application following the amendments to Taiwan’s Electronic Signatures Act, marking a significant milestone in the development of smart government and sustainable finance. TDCC will continue to promote digital shareholder services under the Shareholder e-Service Platform, aiming to build a sustainable and inclusive digital ecosystem for shareholder services.

Group Photo