Taiwan Depository & Clearing Corporation

The 26th ACG Cross Training Seminar (CTS) was held in Bangkok, Thailand, from June 23 to 26, attracting around 110 representatives from nearly 30 ACG member organizations. The event provided a platform for participants to gather, exchange insights, and jointly explore digital transformation in capital markets and investor services trends.

As the convener of the ACG Investor Services Task Force (ISTF), the Taiwan Depository & Clearing Corporation (TDCC) hosted a dedicated seminar titled "From Post-Trade Infrastructure to Investor-Centric Digital Services: The Evolving Role of CSDs." During the session, TDCC shared Taiwan's innovative achievements and practical experiences in driving digital investor services, garnering significant attention from the attending delegates.

Driven by the rapid development of fintech, the role of central securities depositories (CSDs) is gradually expanding from traditional post-trade infrastructure providers into crucial platforms that integrate digital services and data applications. This seminar focused on how various countries leverage technology to enhance service efficiency and the investor experience. It also facilitated exchanges on strategies and achievements in driving digital investor services, showcasing the shared vision of Asia-Pacific CSDs to adapt to market transformations and pursue continuous service innovation.

This year’s seminar invited 12 speakers from ACG member organizations, such as Korea, Türkiye, Kazakhstan, Pakistan, Sri Lanka, India, and Indonesia to share their practical experiences and future plans. TDCC also presented the diverse applications of the its e-Passbook App integrated with Open Banking 3.0, alongside the Taiwan Individual Savings Account (TISA) platform, which allows investors to check their personal financial portfolios and investment performance. The design philosophy, balancing financial inclusion and user convenience, was highly praised from the participating delegates.

In addition, TDCC was also invited to participate in a task force hosted by the Korea Securities Depository (KSD) to share Taiwan's experiences with its " Voting Intelligence Platform." By strengthening the interactive connection between investors and issuing companies, this platform has effectively enhanced the transparency of corporate governance information, fully demonstrating Taiwan's fruitful achievements in promoting shareholder activism and digital innovation services.

TDCC stated that, as a member of the ACG Executive Committee, it will continue to deepen cooperation with CSDs to stay ahead of innovation and digitization trends in global financial markets. Furthermore, through international exchange activities, TDCC not only shares Taiwan's digital innovation milestones but also adopts international best practices to enhance the competitiveness and global connectivity of Taiwan’s capital market. Moving forward, TDCC aims to work hand in hand with Asia-Pacific partners to build a more resilient, inclusive, and sustainable capital market ecosystem, creating a superior service experience for investors.